Terms of service

Last Updated: February 22nd, 2026

OVERVIEW

This website is operated by Arden Monroe. Throughout the site, the terms “we,” “us,” and “our” refer to Arden Monroe. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”).

These Terms apply to all users of the site, including without limitation browsers, customers, vendors, merchants, and contributors of content.

If you do not agree to these Terms, you may not access the website or use any of our services.

We reserve the right to update, modify, or replace any part of these Terms at our discretion. The most current version will always be posted on this page. Continued use of the website following any updates constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By using this website, you represent that you are at least the age of majority in your province or territory of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You agree not to use our products or services for unlawful purposes or in violation of any applicable laws, including intellectual property laws.

You must not transmit any malicious software, viruses, or harmful code through the website.

A breach of these Terms may result in termination of your access to our Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for legitimate business or legal reasons.

Content you submit (excluding payment information) may be transmitted across networks and adapted to technical requirements. Payment information is encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written consent.

Headings are included for convenience and do not limit the scope of these Terms.

SECTION 3 – INFORMATION ACCURACY

We aim to ensure that information on our website is accurate and current. However, we do not guarantee that all content is free from errors, inaccuracies, or omissions.

The information provided is for general purposes only and should not be relied upon as the sole basis for decisions.

We reserve the right to correct errors or update information at any time without prior notice.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICING

Product prices are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

We shall not be liable for modifications, price changes, suspensions, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and may be offered in limited quantities.

All purchases are subject to our Return Policy.

We make reasonable efforts to display product images and colours accurately, but we cannot guarantee exact display accuracy across all devices.

We reserve the right to:

  • Limit sales to specific individuals, geographic regions, or jurisdictions

  • Restrict quantities per order

  • Discontinue products at any time

We do not warrant that product descriptions or other website content will be entirely error-free.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order placed with us, including orders that appear to be placed by dealers, resellers, or distributors.

If we cancel an order after payment has been processed, a full refund will be issued to the original method of payment.

You agree to provide accurate, current, and complete purchase and account information for all transactions. You are responsible for updating your information to ensure successful order processing.

For more information regarding returns and refunds, please review our Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control.

Your use of such tools is entirely at your own risk and subject to the terms of the third-party provider.

Any new features or services introduced in the future will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites that are not affiliated with Arden Monroe.

We are not responsible for evaluating or guaranteeing the content, products, or services of third parties. Any concerns regarding third-party websites should be directed to the respective provider.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you submit comments, suggestions, or other materials to us, you grant Arden Monroe the right to use, reproduce, edit, and distribute such content without restriction or compensation.

You agree that your submissions will not:

  • Violate intellectual property rights

  • Contain unlawful, defamatory, abusive, or obscene material

  • Contain malicious software

You are solely responsible for any content you provide.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct such errors and to update or cancel orders if necessary.

SECTION 12 – PROHIBITED USES

You may not use the site:

  • For unlawful purposes

  • To solicit unlawful acts

  • To violate laws or regulations

  • To infringe intellectual property rights

  • To harass, discriminate, or intimidate others

  • To upload malicious code

  • To collect personal data of others

  • To interfere with security features of the website

Violation may result in termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, secure, or error-free.

To the fullest extent permitted by applicable law, Arden Monroe shall not be liable for indirect, incidental, punitive, or consequential damages arising from the use of our Service or products.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws in your jurisdiction.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Arden Monroe and its affiliates, officers, directors, employees, and service providers from claims arising out of your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us.

We may suspend or terminate access to the Service if you violate these Terms. Obligations incurred prior to termination shall survive termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Arden Monroe regarding use of the Service and supersede prior communications or agreements.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. The latest version will always be available on this page.

Continued use of the website after changes are posted constitutes acceptance of those changes.

CONTACT INFORMATION

Store Name: Arden Monroe
Business Address: 38 Dan Leckie Way – Unit 1709, Toronto, ON, Canada, M5V 2V6
Email: info@ardenmonroe.com
Phone: 613-808-7342 

Customer Support Hours:
Monday to Friday
9:00 AM – 5:00 PM (EST)